Information About Your Bill
The Student Accounts Office processes student billing statements and accepts payments. Since we have gone green, student billing statements are only available electronically on Self-Service. If a balance is owed, students will receive monthly notices through their AU email address to log on to Self-Service for the payment due amount. For billing questions or refund requests (which can be made after you attend your first class), contact Student Accounts.
Information on Payments & How to Make a Payment
All fees and charges must be paid in full before registration becomes valid and before a student can reside in University facilities or attend classes. Interest will be charged on all past due balances at a rate of 1.5 percent monthly. Only students with a zero balance will be allowed to register for subsequent semesters, and graduating students must have accounts paid in full before they receive their diploma.
Contact Information
Student Accounts
202 Founders Hall
busoff@ndkllx.com
419-289-5022
800-882-1548 ext. 5022
Fax: 419-289-5014
Office Hours
Monday - Friday: 8 a.m. - 4 p.m.
Mail Payments To
Ashland University
Student Accounts - 202 Founders Hall
401 College Ave.
Ashland, OH 44805
Payment Options
Statement of Financial Responsibility
View Ashland University's Statement of Financial Responsibility.
Students can make a payment by logging in to Self-Service and clicking Student Finance > Make a Payment > Continue to Payment Center. Then click on the Make Payment tab in the top menu.
Credit/debit cards and electronic checks (e-check/ACH) are accepted. Card cards accepted include Visa, MasterCard, Discover and American Express.
All credit/debit card transactions will charge a 2.85% service fee based on the transaction amount. Electronic checks will be assessed a $1.00 fee. These service fee covers the cost of processing the payment transaction and the security compliance and certifications requirements that ensure the protection of sensitive and personal consumer data.
Note: If you are helping a student pay their bill, the student must first add you as an authorized user.
Students: How to Add Authorized Users
Log in to Self-Service and click Student Finance > Make a Payment > Continue to Payment Center. Then click My Profile in the top menu and choose Authorized Users. There you can add authorized users with access to make payments to your account.
Authorized Users
Once you have been added as an authorized user, you will receive two emails from busoff@ndkllx.com – one with your temporary password to log in, and one with the login link for the TouchNet Authorized User Bill Payment Center. You will be prompted to set your own password.
This access is independent of your student’s account. Authorized users will NOT have access to the student’s academic records, course schedule, or other personal information, but:
- Authorized users will be able to enter their own email address and password.
- Authorized users should list this site under their favorites for easy access to their student’s account.
- The bank account information and payment methods are hidden from any other users, including your student.
- The authorized user will be able to see the current balance on the student’s account, make payments, save payment methods, and enroll in the monthly payment plan.
- The authorized user enrolled in the payment plan will receive related emails regarding the payment reminders and revisions.
Credit/debit cards and electronic checks (e-check/ACH) are accepted. Card cards accepted include Visa, MasterCard, Discover and American Express.
All credit/debit card transactions will charge a 2.85% service fee based on the transaction amount. Electronic checks will be assessed for a $1.00 fee. These service fees cover the cost of processing the payment transaction and the security compliance and certifications requirements that ensure the protection of sensitive and personal consumer data.
To make a payment by check, the check should be made to Ashland University, include Student AU ID in memo section.
Mail or Deliver to:
Student Accounts
Ashland University
401 College Avenue, Founders Hall 202
Ashland, Ohio 44805
Ashland University has partnered with Flywire to give our international students a streamlined and safe method for making international payments. With Flywire, you can make payments from banks world-wide with favorable exchange rates, typically your home currency and track your payment status until it gets to Ashland University. Flywire also offers international credit cards, e-wallets and other online methods. They provide around the clock multilingual customer support via email, Live Chat, and phone calls to assist you with any payment related questions.
Resources:
TouchNet Payment Plans
Ashland University has partnered with TouchNet to offer a variety of payment plans to assist with managing the cost of tuition and fees. Payment plans are an interest-free way to finance your college costs each term.
Plans are subject to application deadlines based on your term of enrollment. A separate payment plan application is required for each term of enrollment and costs $40.
Terms of Payment
- All fees and charges must be paid in full before registration becomes valid and before a student can reside in University facilities or attend classes.
- Interest will be charged on all past due balances at a rate of 1.5% monthly.
- Students with a balance under $1,000 will be allowed to register for subsequent semesters.
- Graduating students must have accounts paid in full before they can receive their diploma.